Shipping & Delivery

Order Processing

Orders are normally processed within 1-3 business days after order confirmation. Business days exclude weekends and public holidays. Processing time is separate from shipping time.

Estimated Delivery

Estimated shipping time is 7-15 business days after dispatch. This is an estimate, not a guaranteed delivery date, unless expressly stated otherwise. Delivery may take longer due to your destination, customs clearance, public holidays, carrier disruptions, or other circumstances affecting the shipment.

Shipping Options and Charges

Available destinations, shipping methods, and applicable shipping charges are displayed at checkout. Please review the final order summary, including any taxes or other charges shown, before completing your purchase.

Shipping Address

Please ensure that your shipping address and contact information are complete and accurate. If you notice an error after placing an order, contact support@zyveloria.com as soon as possible. Address changes may not be possible once processing or dispatch has progressed.

Order Tracking

When tracking information is available, it will be provided in your shipping notification. Please allow time for the carrier to update the tracking record after receiving the package.

Delivery Issues

If your package appears delayed, lost, damaged, or incorrectly delivered, please email support@zyveloria.com with your order number and relevant details. We will review the issue and explain the next steps. Your applicable consumer rights are not affected.